วันจันทร์ที่ 26 มีนาคม พ.ศ. 2555

Leadership Through Effective Interpersonal Communication Skills

Too often I see leaders who either don't communicate; over communicate; communicate inappropriately through outbursts, anger, or blaming; or don't communicate clearly.

Communicating effectively through strong interpersonal communication is the most critical skill a leader can possess when working with others and it continues to be of great importance to meet the demands of employee retention and in the building of trust and confidence in an individual's and organization's leadership.

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Many leaders miss the mark when it comes to connecting with their followers due to a lack of interest in others ideas and opinions, out dated management styles, and the inability to work with others. The ability to listen, read body language, ask questions, provide feedback and generate effective two-way communication builds trust & can also prevent performance problems/challenges down the road. Great leaders consistently strive to strengthen their interpersonal communication competencies by building and maintaining open, supportive, and collaborative relationships with others in the organization.

Leadership Through Effective Interpersonal Communication Skills

So what are Interpersonal Communication Skills?

Interpersonal communication is the process of developing a unique relationship with the other person by interacting and simultaneously sharing influence. It involves using communication skills effectively. As well as using skills such as active listening and tone of voice, they include delegation and leadership. It is how well you communicate with someone.

Having good interpersonal communication skill is a combination of being able to say what you mean clearly and concisely, and being able to take on board opinions of others and adapt what you say accordingly, as well as making them feel they can speak freely. To do that, you've got to be aware of your own role in the conversation and be able to manage your own attitudes and emotions (emotional intelligence). People with good interpersonal skills can generally control the feelings that emerge in difficult situations and respond appropriately, instead of being overwhelmed by emotion, and therefore the number of conflicts is reduced.

Working to strengthen your interpersonal communication skills will enhance your ability as a leader to articulate the vision of your organization. It will ultimately strengthen and add value to the individual, team and organization at all levels.

Start enhancing your Interpersonal Communication Skills today.

Leadership Through Effective Interpersonal Communication Skills

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